AC Electric – Summer Storm Preparedness
Encourage your constituents to assemble an emergency storm kit and prepare a plan for what to do during a power outage or summer storm.
We ask that you also encourage residents to visit atlanticcityelectric.com/MobileApp to download our mobile app, which has many resources to keep customers informed during a storm. More tips, resources and safety information are available at atlanticcityelectric.com/Storm.
If a severe storm hits, we monitor local weather reports regularly and follow the advice of local emergency management officials. We follow a strategic response plan to restore service to the greatest number of customers first and will work to restore your service safely and as quickly as possible. To learn more about our restoration process, visit atlanticcityelectric.com/Storm.
Customers are asked to immediately report a downed wire or service issues by calling 1-800-833-7476, visiting atlanticcityelectric.com or through our mobile app. We also have a feature that allows customers to report an outage by texting “Out” to 20661. Customers must first text “ADD OUTAGE” to 20661 to sign up for this service.
As temperatures begin to rise, energy usage typically starts to climb as well. Atlantic City Electric provides important information and programs to empower customers to better manage their energy use and bills. Visit atlanticcityelectric.com/WaysToSave or call 1-800-642-3780 to learn more.
